Automotive

Let the team at Intxt help you offer excellent customer service, perhaps by improving the way you market your new or used vehicle portfolio or by sending reminders that a service or MOT is due imminently. It’s so easy to make that step from good to exceptional customer service.

Intxt will help you drive your sales and service to a new level: 

  • Drive footfall to your forecourt, garage or centre by promoting events
  • Build customer loyalty and awareness
  • Confirm bookings for test-drives and service appointments
  • Send information about service requirements
  • MOT and service reminders
  • Database cleansing - invalid numbers and opt-outs removed indefinitely
  • Acquire highly targeted data so that more people know you are there
  • Send web links so that people can browse relevant products online

Text messaging as a communication tool is already well-established in the automotive industry. It’s an ideal way of contacting customers in various scenarios, from offering a test drive, through to MOT reminders.  Dealerships can promote new vehicles arriving on their forecourt to specific customers. They could, for example, target BMW drivers with an SMS including a link to a webpage with details of the latest model to tempt them to upgrade.

SMS communication makes it easy to offer exceptional customer service and consequently retain your existing customers. Unobtrusive continued after-sale care via text is a great way to put your customer service ahead of your competitors. You can remind customers of their next vehicle service by text, before it’s due so they can plan ahead. Or maybe text customers on the anniversary of their car purchase to ask them if they’re enjoying their vehicle and find out if they are looking to upgrade. MOT reminders are a must; going overdue could get your customers in serious trouble.  A gentle nudge will increase bookings for you, whilst helping your customers to remember a vital date that they may otherwise forget.

 

Call us to discuss your requirements on 01295 530000

Fully Managed Service

Our team of mobile messaging experts can create and manage your SMS campaigns, from design to delivery, leaving you to focus on your day to day.

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Data Solutions

Target the right demographic at the right time using our data solutions to ensure your message gets to the right audience

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Client Testimonials

"We looked at several options but liked the way Intxt can send bulk texts quickly and provide us with reply updates to suit the needs of our business. We were surprised by the speed and accuracy of the responses and also by the amount of business we have generated from the campaigns. I have recommended Intxt to several companies all of which have been more than happy with the results. "

"I have found Intxt a fantastic company to work with, very professional and in every campaign, they have offered valuable advice and assisted me in choosing the right promotion for us. Other than putting together a sentence for the actual text message, all of the work and effort is dealt with by Intxt, leaving very little for me to do. We received daily reports listing enquiries and responses and I would have no hesitation in recommending Intxt to other companies considering doing SMS marketing."

"Intxt has provided our business with the opportunity to deploy SMS campaigns in order to contact clients through an alternative channel. We have seen huge impact through SMS, driving sales and engagement. Intxt provide an outstanding service - on call whenever we need a campaign deployed as well as being extremely helpful and informative. I would definitely recommend Intxt."

"I have been using the services of Intext (Hourglass Technologies) for the last year. The advice that they have given me, because I am new to this business, has been unbiased and invaluable. They have both recognised the financial constraints and budgetary controls that I have to work within and have tailored their services accordingly."

"Intxt have constantly provided us with an efficient and reliable service which has allowed us to get messages to our contacts quickly and cost effectively. We have developed a great relationship with the team there who are all friendly, helpful and dedicated to their work. Absolutely no complaints from us and we would definitely recommend them to others!"