Campaign Management
The talented people who make up our campaign management team truly are experts in their field. They work with clients across multiple industries, giving you the opportunity to tap into their invaluable, tried and tested knowledge of running campaigns. Here is an overview of what you can expect with our fully managed service. We can tailor everything to your requirements so this list is by no means exhaustive.
Dedicated campaign manager
Intxt offers you access to our campaign team which takes care of the day-to-day running and reporting of your campaigns. This cost effective service is ideal for campaigns of any size and immediately reduces the burden on you and your team.
We provide all our clients with a dedicated campaign manager, which ensures that you have one point of contact with an in depth understanding of your business. Your campaign manager will oversee and coordinate all activity on your account by working closely with you and your team, giving you the best possible service experience at all times.
Our campaign service
We will execute and manage your personalised and targeted SMS campaign for you, while keeping you fully in the picture with our customer-specific client reporting.
Your dedicated Intxt account
You don’t need to worry about the account set up; we will take care of all of this for you. We will set-up your Intxt account with secure and personalised login details.
Automatic cleanse and de-dupe of mobile data
All you have to do is send us your data and we will take care of the rest. Intxt automatically cleanses the data for duplicates or errors during the secure upload process. All data can be used to personalise the SMS messages you send to your audience.
Full execution of your SMS campaign
You’ll benefit from our expertise from the word go. We can assist with your campaign strategy and targeting, help you craft your campaign message, coordinate results reporting and provide support throughout.
Real time opt-in database maintenance
Your Intxt account is updated in real-time, which means that opted-out contacts, delivery numbers and responses are available immediately. Importantly, this means that an accurate contact database is maintained at all times and that only opted-in contacts remain live for future campaigns.
Daily reporting for the first week and weekly thereafter
Most responses happen in the first 24 hours, therefore we will provide daily reports on a campaign for the first week and weekly thereafter should any late replies be received. Your personalised campaign reports include:
- A campaign delivery summary (inc. delivery success rate, numbers pending etc.)
- An extract of all replies received (where applicable)
- An extract of all failed mobile numbers
- A click through visual showing the number of unique click-throughs received via an abridged URL
